Full Program
Summary:
Mobility as a Service (MaaS) is an innovative approach that makes mobility more efficient, sustainable and seamless. In particular, through the integrated use of digital ticketing solutions within MaaS systems, transportation has become more accessible and user-friendly. However, existing cybersecurity measures for logistical support and ticketing systems lag behind the complexity of these large and interdependent ecosystems. These challenges threaten the reliability and sustainability of MaaS ecosystems, disrupting their functioning and putting the privacy of passenger data at risk. Therefore, identifying risks and providing preventive solutions is a critical necessity for the success of such systems. This study presents an overview of logistical support solutions for MaaS, with a specific focus on state-of-the-art digital ticketing technologies. It identifies key cyberthreats faced by MaaS systems through a comprehensive risk assessment and considers the role of Distributed Ledger Technologies (DLT), especially blockchain-based ticketing, in mitigating these risks.Author(s):
Gizay Kisa Isik
University of Bristol
United Kingdom
Akin Eker
University of Bristol
United Kingdom
Theo Tryfonas
University of Bristol
United Kingdom
George Oikonomou
University of Bristol
United Kingdom